What Every SMB and Solopreneur Must Know about CyberSecurity Awareness Training!

What is CyberSecurity Awareness Training?

Security awareness training is an education program that teaches employees / users about CyberSecurity and phishing while creating best practices, good habits, and a security-aware culture.

Over 90% of cyber-attacks include some sort of phishing or social engineering element. It shouldn't be a surprise that reducing the risk of phishing attacks reduces the risk of a breach.

Employees / Users receive phishing emails every day, and while most security tools do a great job of filtering out most phishing emails, hackers are changing their tactics every day, and some phishing emails ultimately land in an employee’s inbox.

Security Awareness Training helps you avoid these attacks on your employees by directly focusing on the human factor and creating good security habits.

Is CyberSecurity Awareness Training required for compliance?

Yes. Today, many industries, regulators, and compliance programs require you to have a security awareness program. Some compliance regulations that already require security awareness training include:

  • ISO/IEC 27001 and 27002
  • GDPR
  • Many State privacy laws

If these areas of compliance affect your business, you should implement security awareness training for compliance.

Remember, our service includes comprehensive security awareness training to help you meet these regulatory requirements.

What topics should be covered with CyberSecurity Awareness Training?

Key areas include phishing, social engineering, ransomware, malware, physical security, and more. Our training program is designed to comprehensively address these key topics.

What is Phishing Testing?

Phishing Testing educates your end users and mitigates the risk of phishing attacks in your business. Cloud Advantage Technologies conducts automated phishing simulations, sending real-world phishing emails on your behalf. This testing occurs in your employees' own environment, allowing them to be trained at the point of infraction. Over time, this process establishes best practices and cultivates good habits, enhancing your organization's overall cybersecurity resilience.

Is Phishing Testing Added Work for my Staff or my Company?

Absolutely not. Cloud Advantage Technologies (CAT) takes care of the entire process. CAT develops the phishing testing, creates the training materials, and sets up and runs the campaigns for you. No need for your staff to pick templates, schedule campaigns, or allocate employee resources. With CAT, you're covered, ensuring a seamless and hassle-free experience for your organization.

What Happens if a Phishing Test is Clicked On?

When a phishing test is clicked on, the user will be redirected to a landing page featuring a brief training experience. This includes a short, humorous, yet educational video, along with valuable tips on how to spot and avoid phishing emails in the future.

Does phishing testing work?

Absolutely. In a recent study, consistent cybersecurity awareness training was proven to reduce employee phishing susceptibility from 60% down to 10% within the first 12 months. This emphasizes the significant impact of ongoing training in bolstering cybersecurity awareness and reducing the risk of falling victim to phishing attacks.

Who Should Receive Phishing Testing?

We believe all employees of a company should receive phishing tests. No one, not even the C-suite or IT, is above the risk. In fact, these departments are targeted the most by phishing attacks, underscoring the need to train everyone. Additionally, fostering a security-aware culture starts from the top down. If your leaders won't undergo phishing tests, what message does that send to the rest of the company? The solution is clear: Train Everyone.

Who Should Receive HIPAA Compliance Training?

HIPAA training is mandatory for individuals and organizations to whom HIPAA regulations apply, known in legislative terms as Covered Entities and Business Associates.  See below.

The Health Insurance Portability and Accountability Act (HIPAA) of 1996 is a federal law, and HIPAA compliance training is essential to safeguard the privacy and security of patients' health data. Ideally, it is required for everyone with access to protected health information (PHI).

What are Covered Entities (CEs)?

Covered Entities (CEs) are organizations engaged in providing patient treatment, receiving payments, and contributing to healthcare provision. They have direct contact with protected health information (PHI). Covered Entities encompass a range of entities such as doctors, clinics, psychologists, hospitals, healthcare agencies, and health insurance companies.

As defined by the Department of Health and Human Services (HHS), there are three main categories of Covered Entities:

1. Healthcare Providers: This category includes individuals and institutions that electronically transmit patients' health information. Examples are hospitals, clinics, doctors, nurses, psychologists, dentists, chiropractors, pharmacies, home healthcare agencies, nursing homes, and other healthcare workers with access to PHI. Healthcare providers are required to receive HIPAA compliance training to uphold the privacy and security of protected healthcare information.

2. Healthcare Clearinghouses:  These entities serve as intermediaries between healthcare providers and insurance companies or payers. They review medical insurance claims to ensure accurate processing by payers. Examples include billing services, repricing companies, community health information systems, and health management systems. Since they handle electronically protected healthcare information (ePHI), they must undergo HIPAA compliance training.

3.  Insurance Plans: This category comprises health insurance companies, health maintenance organizations (HMOs), and government health programs (Medicare, Medicaid, etc.). Dealing directly with patients' financial information and insurance plans, these entities must be HIPAA compliant. Regular training for staff is essential to prevent any breach of PHI."

What are Business Associates (BAs)

Business Associates (BAs) play a crucial role in supporting Covered Entities in their activities and functions. Examples of BAs include transcriptionists, cloud service providers, physical and electronic data storage companies, claim processors, pharmacy benefit managers, information technology companies, and more.

As per HIPAA regulations, covered entities are responsible for establishing a written agreement or contract with their BAs to ensure compliance with HIPAA provisions and rules. Business associates, in turn, must prioritize HIPAA compliance by providing regular training to their staff. This proactive approach helps maintain the integrity and security of protected health information (PHI).